Returns & Exchanges
At Maplestore, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience remains effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all garment tags are intact and the items are in their original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned fashion pieces, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing